Refunds and deferrals

Updated: 20 October 2026

Need help?

We understand that sometimes, life can take some unexpected turns. Our refund policy aims to deliver peace of mind to students who wish to book early and secure a seat while simultaneously seeking to ensure that course delivery is not compromised due to empty seats. All our courses have minimum attendance thresholds.

• Our refund policy applies only to the Canadian Firearms Safety Course (CFSC) and Canadian Restricted Firearms Safety Course (CRFSC).

• CORE exam challenges are eligible for deferral but not refund

• Other courses, including but not limited to the in-person CORE course, live-fire training and Learn To Hunt course are not eligible for refund or deferral without prior agreement.

• Refunds initiated by On Point Training due to any cause, have the options of full refund including processor fees or priority deferral to a course of the students choice.

Refunds are processed according to the following terms:

• Cancellation more than 14 days before the course date:

– 100% refund less payment processor fees (approximately 3%), or

– A priority reservation on a future course of the student’s choosing

• Cancellation less than 14 days before the course date:

– The deferral option depends on the resale of seat(s) after all available seats are sold.

– There is no refund option.

– The student is welcome to substitute an alternative name in place of deferral.

• No Show or late arrival on the course date: No refund or deferral